it service desk

A Help Desk or IT service desk does exactly what its name suggest that means it is there to help you when problems arises. Everyday we rely on IT help desk software to solve user issues. When businesses start they depend on emails for support. As the business grows, moving beyond email as the primary source of channel becomes critical. Your support needs to scale with your business. If the business is struggling to keep up with the requests and the inboxes are piled up with unanswered emails then it might be time for help desk platforms in your business … Responsibilities of Help Desk IT Software.